Amy Patterson
Operations Manager
TAAB Virtual Soultions
Business Support & Admin
Joined October 2026
About Amy Patterson
Hi, I’m Amy, the co-founder of The Lane Norfolk.
I’m also the founder of TAAB Virtual Solutions, a Norwich-based business providing marketing, administration and operational support to small businesses across Norfolk and beyond.
I work with businesses of all shapes and sizes, helping them stay organised, communicate effectively and keep things moving forward. I understand how much goes into running a business, particularly when you’re wearing several hats and trying to find enough hours in the day.
Through TAAB, I work closely with business owners to provide practical, flexible support that fits around their individual needs. From managing marketing activity and creating content to streamlining processes and taking care of the day-to-day admin, my aim is to make running a business feel a little less overwhelming and give owners more time to focus on what they do best.
Expertise & Platforms
- Business Operations
- Marketing Manager
- HubSpot
- Digital Marketing
- Marketing Consultant
- Inbox & Diary Management
- Client Management
- Wix
Who I help
I help small businesses take some of the pressure off when it comes to marketing and business operations.
With more than 18 years of marketing experience, I support businesses with everything from social media, email marketing and blogs to websites, marketing strategy and ongoing business operations support. Most of the businesses I work with are small, independent businesses that don’t necessarily need, or want, a full in-house marketing team, but do want someone reliable who can get to know their business and become part of the team.
Essentially, I’m here to make running and marketing your business feel that little bit easier.
Why I started
I started TAAB in 2024 after being made redundant. It came at a time when life had changed quite a bit, and I saw it as an opportunity to create something of my own. I wanted a career that gave me more flexibility around family life, without giving up the work I genuinely enjoy.
Having spent years working in marketing and business support, I knew I had the experience and skills to make a real difference to other businesses.
And that’s what I love most about running TAAB. I get to work alongside brilliant small business owners, getting to know their businesses, helping them bring structure to the day-to-day and making sure their marketing stays consistent. It’s incredibly rewarding to play a small part in helping their businesses grow, while building something I’m equally passionate about myself.
What makes me different
What makes me different is that I bring together years of marketing experience with practical business and operational support. I don’t just focus on one part of your business. I look at the bigger picture, helping you connect the dots, bring structure to the day-to-day and keep things moving forward. Having worked in businesses of all shapes and sizes, I understand that no two businesses work in quite the same way. I take the time to understand yours, becoming a trusted extension of your team rather than just another person on your to-do list. Whether it’s marketing, admin or improving the way things run behind the scenes, my approach is always practical, proactive and personal.
Ideal Client
I love working with micro and small businesses that are at that exciting stage of growth where they’ve realised they can’t, and shouldn’t, be doing everything themselves. They’re usually brilliant at what they do, but marketing, admin, and all the other jobs that come with running a business are starting to take up too much of their time. That’s where I come in. My ideal clients are people who want someone they can trust to get to know their business, understand what they’re trying to achieve and become an extension of their team, giving them the extra support and headspace they need to keep moving their business forward.
What clients say
"You’ve been such a godsend to Serene Safety ever since we started working together. You’ve helped me achieve so much with my business this year and taken the pain out of the tasks I just don’t have the skills, ability and sometimes inclination to get done.”
Jonathan Reynolds, Serene Safety
“Not only are you building a wonderful business for you and your family, but you are also supporting many of us to do the same thing. Thank you for your help and support this year. Really looking forward to seeing what we can achieve in 2026.”
Rebecca Penny, Planit Financial
“Amy's services have played a vital role in growing my business. She has taken the time to learn my business to design high-quality social posts. Amy has designed a process which allows everything to be scheduled in advance taking the stress away from myself managing my content.”
Rebecca Duale, Accounting Forward
